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City Seasons Towers Hotel Bur Dubai, Dubai
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Key details
About the Hotel
Khalifa Bin Zayed Road, Mankhool, Next To Burjuman Mall,
Dubai,
United Arab Emirates,
182002,
Dubai
City Seasons Towers Hotel Bur Dubai is situated in the historical Bur Dubai area, adjacent to the popular Burjuman Shopping Centre. The hotel features a striking 14-storey building with modern architecture. Guests can enjoy comfortable accommodations and convenient access to shopping and local attractions. Its commitment to customer service and affordable luxury has established it as a notable choice for travelers in Dubai.
Location
The hotel enjoys a prime location just a two-minute walk from the Burjuman Metro Station and is conveniently located near several key attractions. It is a short 10-minute drive from the Dubai World Trade Centre and 15 minutes from Dubai Mall and Dubai International Airport. The vicinity offers a mix of vibrant shops, delicious street food, and cultural landmarks.
Rooms
The hotel offers 192 air-conditioned rooms and suites, designed with an elegant decor using rich furnishings in subtle colors. Each room features floor-to-ceiling windows that provide stunning views of either the bustling Deira area or the hotel gardens. Amenities include plasma TVs with over 50 international channels, minibars, and in-room coffee and tea making facilities. Many rooms are equipped with sitting areas, dining tables, and large private terraces for added comfort.
Eat & Drink
City Seasons Towers Hotel Bur Dubai provides guests with access to three dining outlets, serving a variety of local and international cuisine. The hotel's restaurant allows guests to enjoy full meals, while the coffee shop/café offers snacks and light refreshments. Room service is also available 24/7 for added convenience.
Leisure & Business
Leisure facilities at the hotel include an outdoor pool, fitness center, sauna, and spa featuring trained therapists. Business travelers have access to a comprehensive business center and meeting facilities, along with concierge services. Complimentary wireless internet access is available throughout the hotel, enhancing both leisure and work experiences.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Helpful Assistance
“The service at the hotel was outstanding; the staff was always readily available to meet our needs, ensuring a wonderful experience throughout our stay.” view full review
Delicious Cuisine
“The on-site South Indian Vegetarian Restaurant offered a delightful culinary experience with flavorful dishes that satisfied my palate.” view full review
Accessible Amenities
“The hotel provided excellent accessibility features, making it easy for everyone to enjoy their stay without any hindrances.” view full review
Comfortable Stay
“The room was well-appointed, providing exceptional comfort with its cozy bedding and well-thought-out amenities for a relaxing atmosphere.” view full review
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Locker room
Lift
Currency exchange
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Sauna
Room features
Air conditioning
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Khalifa Bin Zayed Road, Mankhool, Next To Burjuman Mall,
Dubai,
United Arab Emirates,
182002,
Dubai
Map view
street view
Khalifa Bin Zayed Road, Mankhool, Next To Burjuman Mall,
Dubai,
United Arab Emirates,
182002,
Dubai
City landmarks
Museum
Dubai Museum
1.8
km
Dubai - United Arab Emirates
Al Fahidi Historical Neighbourhood
1.8
km
Gallery
XVA Gallery
1.7
km
Museum
Coffee Museum
1.3
km
Gallery
Majlis Gallery
1.2
km
Gallery
Al-Serkal Cultural Foundation
1.3
km
Market
Meena Bazaar
1.6
km
Dubai - United Arab Emirates
Sheikh Saeed al-Maktoum's House
2.1
km
2nd Za'abeel Road
Shiva and Krishna temple
2.1
km
Entrance of the Dubai Creek
The Dubai Heritage Village
2.3
km
Park
Zabeel Park
2.5
km
Al Maktoum Road Intersection of D89 and Umm Hurrair Rd
Deira Clocktower
2.5
km
Museum
Museum of Illusions
1.3
km
Sheikh Rashid Road Zabeel Park
Dubai Frame
2.6
km
Sheikh Khalifa Bin Zayed Rd
BurJuman
1.1
km
Museum
Saruq Al Hadid Archaeology Museum
2.4
km
Shopping Area
The Arabian Ranches Souk
990 m
Mosque
Grand Bur Dubai Masjid
1.8
km
off Ali Bin Abi Talib St
Hindi Lane
1.5
km
Marina
Al Seef
1.5
km
Shopping Area
Musalla Tower Mall
790 m
Public Building
Dubai Municipality Museum
1.8
km
Shopping Area
Al Attar Shopping Mall
860 m
Museum
Al Shindagha Museum
2.1
km
Square
Al Seef Village
1.1
km
Al Ahmadiya St
Al Ahmadiya School
2.0
km
Church
St Marys Catholic Church
2.1
km
Aquarium
Dubai Dolphinarium
3.2
km
Southern side of Dubai Creek
Bur Dubai Abra Dock
3.0
km
Nearby
Mall
Bur Juman Shopping Center
200 m
Restaurants
The Noodle House
40 m
Khalid Bin Al Waleed Rd Burjuman Shopping Centre
Seafood in a Bucket
290 m
Al Karama Sheikh Khalifa Bin Zayed Rd Ground Floor
Le Metro
290 m
Al Karama Park Regis Kris Kin Hotel Sheikh Khalifa Bin Zayed Rd
Gerry's Grill
290 m
Sheikh Khalifa Bin Zayed Road Zainal Mohebi Plaza
R' Adda
290 m
Sheikh Khalifa Bin Zayed Road Lobby Level
Wrapchic Restaurant
500 m
Bur Juman Center 3rd Level - Food Court - Extension
Yoko Sizzlers
180 m
Opposite New Burjuman Centre
Hatam Restaurant
90 m
Trade Centre Dubai World Trade Centre Sheikh Zayed Rd Burjuman Center
Starbucks
90 m
2 28 St BurJuman Centre
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Helpful staff
Great location
Unsatisfactory dining
Slightly short operating hours
7.6/10
Very good
Rooms
7.3
Location
8.8
Service
8.1
Dining
6.4
Guest reviews
7.6/10
based on 12 reviews
7.9
7.9/10 based on 6494 reviews
Gillian
United Kingdom,
March
2024
7.8/10
The hotel is conveniently located with basic stores nearby and offers cleanliness and good service. The rooms are slightly smaller but provide all amenities required. The dining experience may feel congested, but the variety is commendable.
Rooms
7.0
The rooms, although on the smaller side, come with all necessary amenities and a decent view onto another building.
Service
9.0
The hotel staff, from the front desk to the housekeeping team, goes above and beyond to ensure a comfortable stay. They are accommodating and keep the rooms clean daily.
Location
8.0
The prime location offers easy access to local stores, malls, and public transportation, making it very convenient for exploring Dubai.
Dining
7.0
The breakfast buffet may feel a bit congested in arrangement, but the variety of food options makes it a good choice, especially for business travelers.
Facilities
8.0
The hotel provides basic facilities, but specific amenities like adaptors and irons may not be readily available. The cleanliness and service quality stand out.
Virginia
United States,
February
2024
6.8/10
I stayed at the hotel for 3 nights and found the location to be excellent, close to the Metro and right at the Burjurman Shopping Center. The rooms, however, were small compared to other 4-star hotels I've been to. The room service charges for a late check-out of 2 hours were a bit steep at 150dhr.
Rooms
7.0
The rooms are on the small side compared to some 4-star hotels, but they were clean and comfortable.
Service
7.0
The service was friendly overall, but there was an issue with getting through to the housekeeping department when needed.
Location
8.0
The location is ideal for any visitors new to Dubai, with easy access to the Metro and Burjurman Shopping Center.
Dining
6.0
The dining experience was average and could be improved to match the standards of a 4-star hotel.
Facilities
6.0
The hotel offers basic facilities, nothing extraordinary but sufficient for a short stay.
David
United Kingdom,
February
2024
7.0/10
The hotel is situated on the 12th floor facing towards Dubai Frame, offering spacious and well-equipped rooms. While the furnishing could be more modernized, the accommodation is comfortable overall. The staff, especially Sithik and Brij Kishore, consistently exceed expectations with their helpfulness. The location is exceptional, being near shopping malls and the metro station. The dining experience was unsatisfactory, lacking freshness in the food options.
Rooms
7.0
The rooms were spacious and well-equipped, but the furnishing could be more modernized. The bed setup was standard for twin beds being pushed together, and a larger bedsheet would be more comfortable.
Service
9.0
The staff, including Sithik and Brij Kishore, were very helpful and proactive, consistently exceeding expectations.
Location
8.0
The hotel's location is excellent, with shopping malls and the metro station nearby. However, the operating hours can be slightly short, closing earlier than ideal at 6 pm.
Dining
5.0
The dining experience was really bad, with unsatisfactory Spanish food options lacking freshness.
Facilities
8.0
The hotel offers a range of facilities, such as room service, dry cleaning, housekeeping, and laundry services.
Helpful staff
Unsatisfactory dining
Nathan
United States,
January
2024
6.4/10
I had a mixed experience at the hotel. The rooms were clean, spacious, and had great soundproofing, which was a big plus during my stay. However, the service, especially regarding mobile charging adapters, was disappointing and the staff seemed irresponsible. The location was superb, close to malls, the metro, and a supermarket, offering great convenience. The dining experience was subpar, with crowded and old food options. Despite these drawbacks, the hotel provided value for money with its prime location and amenities.
Rooms
8.0
The rooms were clean, spacious, and the soundproofing worked well.
Service
5.0
The service was lacking, especially in providing necessary items like mobile charging adapters.
Location
9.0
The location was perfect, near malls, the metro, and supermarkets, making it very convenient.
Dining
5.0
The dining experience left much to be desired with crowded and old food options.
Facilities
7.0
The facilities were decent but not outstanding.
John
United Kingdom,
January
2024
7.8/10
I had a great stay at this hotel with nice and clean rooms offering a city view. The restaurant was clean and the breakfast buffet had a lot of selection. The staff, especially Mr Jawad and Geraldine, were very helpful and always had a smile. I would definitely come back to this hotel.
Rooms
8.0
The rooms are perfect and have just enough space for my husband and me.
Service
7.0
The reception girl Dimple and some other staff were very cooperative and helpful, but some staff members lacked proper training and were not welcoming. The service was satisfactory overall.
Location
9.0
The hotel's central location near the metro and shopping mall was very convenient. The staff, particularly Sithik and Geraldine, made me feel welcomed and at home.
Dining
7.0
The dining experience was good, with a lot of variety, although it could benefit from more vegan options. The breakfast was not inclusive for all nights of my stay.
Facilities
8.0
The hotel has all the necessary facilities for a comfortable stay. The breakfast at the restaurant was a highlight for me.
Paul
United Kingdom,
October
2023
9.0/10
I thoroughly enjoyed my stay at this hotel. The rooms were meticulously clean and comfortable, and the staff was incredibly accommodating. The location was very convenient, right next to the Burjman Mall and the metro station, making it a perfect choice for exploring Dubai. The dining experience was delightful with a great variety of options. The facilities were also top-notch, adding to the overall exceptional experience.
Rooms
9.0
The rooms were comfortable and adequate, including a good bathroom, and kept very clean.
Service
9.0
The staff was very helpful and smart, from room service to the cleaners at the swimming pool.
Location
10.0
The hotel's location is a big plus, being very near the center of Dubai and right beside the Burjman Mall.
Dining
8.0
The dining experience was very good with a lot of varieties, perfect for business travelers.
Facilities
9.0
The facilities were impressive, offering everything I needed for a comfortable stay.
Great location
Cold food
Leonard
United Kingdom,
September
2023
7.0/10
The hotel has a convenient location near shopping malls and the metro, making it easy to get around Dubai. The rooms are basic but equipped with essential amenities. The service is hit or miss, with some staff providing exceptional service while others are less attentive. The dining options could be improved for better variety. Overall, it offers a decent stay with good accessibility to key attractions in Dubai.
Rooms
6.0
The rooms are lousy due to the traffic noise, but they come with air conditioning. During our 14-day stay, the room quality was inconsistent.
Service
7.0
The service was a mix of experiences. Some staff members, like Pratima from housekeeping, were exceptionally polite and provided extraordinary service. However, there were issues with staff spending excessive time chatting rather than attending to customer needs.
Location
9.0
The location is excellent, very near to shopping malls and the metro station. Great for travelers looking to explore the city easily.
Dining
6.0
The dining experience could be better with more standard options, especially for vegetarian guests. The international food choices were decent but lacked variety for specific diets.
Facilities
7.0
The hotel offers standard facilities like room service, dry cleaning, housekeeping, laundry, welcome drink, and tours/ticket assistance. Some improvements could enhance the overall guest experience.
Martin
United States,
September
2023
8.4/10
My stay was a mixed experience at this hotel. The rooms were clean, comfortable, and well-furnished, but I had to endure some noise and cigarette smell from a neighboring room. The handicap bathroom was convenient, but the room size was a bit small.
Rooms
8.0
The rooms were clean, comfortable, and well-furnished, although there was some disturbance from a neighboring room.
Service
9.0
The service was exceptional, with the staff treating me like a personal guest and providing warm hospitality. Dimple, in particular, offered excellent customer service and the room was cleaned almost daily.
Location
9.0
The hotel's location was perfect, near the metro station, offering easy access to various places in the city. The cleanliness and helpfulness of the staff, especially Mr Ali Seddeq, added to the positive experience.
Dining
8.0
The dining experience was satisfying, with a good variety, though improvements could be made for better coffee quality and more vegan options. The breakfast was recommended for business travelers.
Facilities
8.0
The hotel had nice facilities, including a rooftop pool and gym, providing a pleasant stay.
Tom
United Kingdom,
September
2023
8.0/10
The hotel is conveniently located near the BurJuman Metro Station and BurJuman Mall. The rooms are clean and well-maintained, though not completely soundproof. The service provided, especially by the reception staff, is exceptional. The dining options may lack variety and quality, but the overall value for money is quite good.
Rooms
8.0
The rooms are clean and very nice, but not completely soundproof.
Service
9.0
The staff, especially a girl named Dimple at reception, are amazing, extremely helpful, and very professional.
Location
9.0
The hotel is very accessible to the mall, metro station, and other shopping centers. Great for travelers.
Dining
6.0
The dining experience could be improved with more variety and better quality offerings.
Facilities
8.0
The hotel offers various facilities and services like room service, dry cleaning, and tours assistance.
Randall
United States,
August
2023
8.6/10
My stay at the hotel was delightful! The rooms were clean and spacious, and the staff at the reception was very friendly. The location is superb, with easy access to shopping malls and the metro. The service was top-notch, making me feel welcomed and well taken care of. The dining experience was excellent with delicious food options. However, the staff seemed quite overwhelmed at times, making it hard to get their attention for orders.
Rooms
8.0
The rooms were quite spacious and clean, with a comfortable bed.
Service
9.0
The staff, especially Sithik and Dimple, were so welcoming and helpful.
Location
9.0
The best part of the hotel is its accessibility and proximity to the metro station.
Dining
9.0
The dining experience was fantastic with delicious and varied food choices.
Facilities
8.0
The hotel offers a range of facilities including room service and tours/ticket assistance.
Christopher
United States,
June
2023
7.2/10
The hotel has a great location with easy access to Burjuman Shopping Mall and plenty of shops and places to eat, but the rooms were filled with cigarette smoke which was uncomfortable, leading to a search for alternative accommodation at 2 am. The service, especially from Kathleen and the reception lady, was friendly and accommodating. The location was also praised for its proximity to various amenities, but the dining options were limited.
Rooms
5.0
I was disappointed to find the rooms filled with cigarette smoke, making it uncomfortable to sleep or stay in the room.
Service
8.0
The service, especially from Kathleen and the reception lady, was friendly and accommodating.
Location
9.0
The hotel's location within Burjuman Shopping Mall was excellent, providing easy access to shopping, food outlets, and transportation options.
Dining
7.0
The dining experience was good with healthy options and nice presentation, catering to various nationalities.
Facilities
8.0
The hotel offered great dining options with a variety of choices for guests.
Great location
Cigarette smoke in rooms
Anna
United States,
May
2023
8.2/10
The hotel is very convenient with easy access to shops nearby. The rooms were nice and had comfortable beds, although I had a bit of trouble with the calls. The hotel is accessible to the Metro system, which is a plus. I'll definitely recommend this place to my friends and relatives. See you next time!
Rooms
8.0
The rooms were very nice and had comfortable beds, making my stay enjoyable. In spite of a few calls, the room was cozy and welcoming.
Service
9.0
I want to thank Miss Geraldine, the receptionist, for her constant assistance. The staff in the restaurant were amazing, extremely helpful, and professional in their approach. They were extremely polite and made my stay even better.
Location
9.0
The location is very central with a metro station and shopping mall nearby. It was great being right next to the Metro Station and Burjuman Mall. Easy access to cabs added to the convenience.
Dining
7.0
The dining experience was good with delicious food and lots of varieties to choose from. However, having breakfast only on some mornings was a downside. It could have more intercontinental menu options.
Facilities
8.0
The hotel facilities were well-maintained and provided all the necessary amenities for a comfortable stay.
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